Shipping & Returns

 

Shipping InformatioN

  • We endeavour to dispatch orders within 15 working days. 
  • Our standard carriage service is for mainland UK and is sent out for next day delivery. Carriage arrangements to Scottish Highlands, Channel/Offshore Islands, Northern Ireland and other worldwide destinations will be price on application. 
  • Timed deliveries can be organised with prior arrangement and will also be charge on application. 
  • If the addressee is not available to receive the goods, the courier may attempt a redelivery. However any courier charges for this will be passed on to the customer. 
  • The goods must be checked on delivery for any damaged caused in transit, The Painted Curtain Pole Company must be notified in writing within 24hours. 
  • We strongly advise all customers not to pre book any fitter or tradesperson to install curtain poles until you have received and checked the goods and fittings. We will not accept any responsibility for costs incurred if you do not follow this advice.  
  • Any dates given verbally are provisional.