Frequently Asked Questions

 

Can't find what your looking for?

Our sister company mccormick Weeks will be able help. 


I need a pole longer than 1.8m? 

You can join two lengths of pole together, just let us know and we will provide a joining screw - don't forget a centre bracket. 


I NEED THE DIMENSIONS? 

CLICK HERE For the Finial, Bracket and Ring Dimension's


35MM OR 51MM DIAMETER pole?

Both 35mm or 51mm poles can be used for any length pole. If you have eyelet curtains then 35mm may be your only option. If you have need a pole over 300cm and have very heavy interlined curtains using a 51mm pole would be more suitable. 


HOW many rings will I need?

We reccomend 10 rings per metre for a standard curtain header. you can always purchase more if required.. 


What materials do you use?

The finials are made from resin, the wooden poles are made from tulip wood and the rings and brackets are made from beech wood. 


I WANT MY POLE CUT TO A BESPOKE LENGTH?

Please add cutting surcharge to your cart, this will cost £4.80 per pole cut to a specific length. 


Does my order come with wall fixings ?

The cup brackets do come with a backplate and screws, however these screws may not be suitable for all walls, please use a professional curtain pole fitter to fit your poles. 


Awkward windows?

We will always find a solution for all styles of windows. Please send us images of your windows so we can come up with a solution with you.